Help

SAY. Support

Start with the quick fixes below. If the problem continues, contact us with enough detail to investigate.

SAY. won’t respond

Check your internet connection, close and reopen the app, and try again. If the problem continues, restart your device and reopen SAY.

My practice content did not save

Confirm you used the available save control, then restart SAY. and check again before deleting anything.

The language looks wrong

Check the language selected in SAY. and confirm you are using English, Spanish, or Filipino/Tagalog. Reopen the app after changing the setting if needed.

Purchase help

Apple handles payments, receipts, and refund requests. Review your App Store purchase history or contact Apple Support for billing issues.

Privacy request

For access, correction, or deletion questions, include “Privacy Request” in the subject and describe what you need.

Contact support

Email [email protected]. Include your device model, iOS version, SAY. version, what happened, and the steps that caused it. Do not send passwords or sensitive account credentials.